This Privacy Policy describes how Luster Group Real Estate LLC ("Company," "we," "us," or "our") collects, uses, and shares information about you when you interact with our website or contact us directly regarding our real estate and commercial services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and mailing address provided voluntarily through contact forms or direct communications.
- Real Estate & Business Information: Property details, investment interests, transaction requirements, and other information submitted when requesting our real estate or commercial services.
- Usage Data: Pages visited, time spent on our website, browser type, device type, and IP address, collected automatically through standard analytics tools.
- Communications: Records of correspondence you initiate with us, including emails and messages submitted through our website.
How We Use Your Information
Luster Group Real Estate LLC uses collected information for the following purposes:
- To respond to your inquiries, questions, or real estate service requests;
- To provide, operate, and improve our real estate and commercial services;
- To communicate with you about transactions, updates, or relevant business information;
- To comply with applicable legal obligations and regulatory requirements;
- To analyze website usage and improve user experience;
- To prevent fraudulent activity and ensure website security.
Legal Basis for Processing
We process your personal information based on the following lawful grounds:
- Consent: Where you have voluntarily provided your information;
- Contractual Necessity: To fulfill a real estate transaction or service agreement;
- Legitimate Interests: To operate and improve our business operations;
- Legal Compliance: To meet obligations under applicable law.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Real Estate Professionals: Licensed agents, brokers, or attorneys involved in facilitating a transaction on your behalf, bound by applicable professional and confidentiality obligations;
- Service Providers: Trusted vendors who assist in operating our website or delivering services;
- Legal Requirements: When disclosure is required by law, court order, or governmental authority;
- Business Transfers: In connection with a merger, acquisition, or sale of company assets;
- Protection of Rights: To protect the rights, property, or safety of Luster Group Real Estate LLC, our clients, or the public.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law, including real estate transaction record-keeping requirements. When information is no longer needed, we securely delete or anonymize it.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. You may configure your browser settings to refuse cookies; however, some features of the website may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their respective privacy policies.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete such information.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information; the right to withdraw consent; and the right to lodge a complaint with a relevant data protection authority. To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company: Luster Group Real Estate LLC
- Address: 1441 Brickell Ave, Suite 1009, Miami, FL 33131
- Registered Agent: Jose A. Hernandez
- Website: lustergroupre.com